Terms and Conditions

  • Home
  • Terms and Conditions

Terms & Conditions

Last Updated: [Insert Date]

Welcome to CLOUDVISTA INFOTECH PRIVATE LIMITED (“Company”, “we”, “our”, “us”).
By accessing or using our website, purchasing products, or using our services, you agree to comply with the following Terms & Conditions.

These terms apply to:

  • Digital products (software, license keys, game keys)

  • Physical products (gaming consoles, accessories)

  • Marketplace vendor products (if enabled)

  • IT consulting and digital services

Please read these terms carefully.

1. Definitions

Website: CLOUDVISTA INFOTECH online platform
Digital Products: Software, license keys, activation codes, downloadable items
Physical Products: Consoles, accessories, hardware
Services: IT consulting, technical support
Vendor: Third-party seller (if marketplace is active)
User / Customer: Any person using the website or purchasing products

2. Eligibility

To use our website, you must:

  • Be at least 18 years old

  • Provide accurate information

  • Not violate any applicable laws

3. Digital Products & Software Keys

By purchasing any digital item:

  • You acknowledge digital products are non-refundable once delivered

  • You understand license keys may be visible immediately after payment

  • You agree to use the software legally and responsibly

We provide genuine and verifiable license keys, but we are not responsible for:

  • Misuse of keys

  • Activation issues due to customer system errors

  • Wrong product purchase by the customer

4. Physical Products (Consoles & Hardware)

Physical items may include:

  • PlayStation / Xbox / Nintendo consoles

  • Controllers, accessories

  • Hardware

Delivery times and availability may vary.
Returns are accepted within 7 days only for:

  • Damaged items

  • Wrong items delivered

  • Manufacturer defects

See Refund & Return Policy for details.

5. Marketplace Vendor Terms (If Applicable)

If the site operates a marketplace:

  • Vendors are responsible for their listed products

  • CLOUDVISTA INFOTECH is not liable for vendor actions

  • We may moderate or remove vendor content

  • Disputes may be resolved between customer and vendor

We reserve the right to suspend or ban any vendor.

6. IT Services & Consulting

Our services include:

  • IT consulting

  • Software installation

  • Digital solutions

  • Cloud services

Service fees are non-refundable once work begins.

7. Pricing and Payments

All prices listed:

  • Are subject to change without notice

  • May vary based on product availability

  • Must be paid in full before delivery

We accept multiple digital payment methods.

We are not responsible for:

  • Payment gateway delays

  • Bank processing issues

8. User Responsibilities

Users agree not to:

  • Attempt unauthorized access

  • Copy, sell, or redistribute digital keys

  • Spread harmful software

  • Commit fraud or chargeback abuse

  • Violate intellectual property rights

Fraudulent activity may result in account suspension.

9. Account Registration

Users may be required to:

  • Create an account

  • Provide valid personal information

  • Maintain confidentiality of login credentials

We are not liable for unauthorized access due to user negligence.

10. Intellectual Property

All content on the website, including:

  • Logos

  • Text

  • Images

  • Product listings

  • Software descriptions

…is owned by CLOUDVISTA INFOTECH PRIVATE LIMITED and protected under applicable laws.

Users may not:

  • Copy

  • Reproduce

  • Modify

  • Resell

  • Distribute

…any website content without permission.

11. Order Cancellation

Cancellation of orders is subject to:

  • Digital products → Cannot be cancelled once delivered

  • Physical products → Can be cancelled before shipping

  • Services → Cannot be cancelled after work begins

12. Limitation of Liability

We are not responsible for:

  • Customer-side technical issues

  • Software incompatibility

  • Wrong purchases

  • Vendor misconduct (if marketplace feature used)

  • Loss of data, profit, or business

Our liability is limited to the order value.

13. Privacy & Data Usage

We collect and process user data according to our Privacy Policy.
By using our website, you consent to data usage as described there.

14. Changes to Terms

We may update these Terms & Conditions at any time.
Continued use of the website means acceptance of these changes.

15. Governing Law

These terms are governed by the laws of India.
Disputes will fall under the jurisdiction of courts in Delhi, India.

16. Contact Us

For questions regarding these Terms, contact us:

CLOUDVISTA INFOTECH PRIVATE LIMITED
📍 Plot No.21, Flat No.2, 3rd Floor, Najafgarh Road Industrial Area, Delhi – 110015
📧 cloudvistainfotechprivatelimit@gmail.com
📞 9625521656